INTEGRATIONS:

ServiceNow integrates with many third party applications and data sources, as described in Integration overview. The most common integration are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on.

Flexera:

Flexera Software’s next generation software asset management and license optimization solutions use Microsoft SCCM as a foundational component for enterprise device discovery, inventory, application usage data, and configuration management.

In building on SCCM’s capabilities, Flexera Software solutions provide the reconciliation of information from multiple external data sources—SCCM, HR, Purchasing—and built-in libraries to provide an optimized license position in accordance with vendor product use rights. This report is actionable for vendor negotiations, use in conjunction with application usage data to reclaim software licenses that are not being used or are under used and as a prerequisite check before purchasing new licenses. Enterprises leverage this joint solution to “use what they have and only buy what they need” when it comes to their software estate.

BMC Discovery:

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

Riverbed:

Extend Riverbed’s industry leading optimization beyond the hybrid WAN. SteelHead SaaS is an integrated, purpose built, end-to-end scalable solution that accelerates SaaS application delivery to and from the cloud. You can start optimization for SaaS applications with a simple license activation—any physical or virtual SteelHead solution already deployed can quickly be enabled and service availability is instantly increased based on user demand. Delivered as a service, subscription model, SteelHead SaaS is easy to deploy and requires no changes to the user side or in the SaaS-provider cloud. With SteelHead SaaS, you can leverage global resources no matter where the data and applications reside, access applications and data from anywhere, and reduce the cost of running your business.

MONITORING TOOLS:

Monitoring tools provides a way to supervise the overall processes that are performed on a computing system, and provides reporting services to the system or network administrator. Monitoring software is also known as computer surveillance software.

Splunk:

Splunk Enterprise monitors and analyzes machine data from any source to deliver Operational Intelligence to optimize your IT, security and business performance. With intuitive analysis features, machine learning, packaged applications and open APIs, Splunk Enterprise is a flexible platform that scales from focused use cases to an enterprise-wide analytics backbone.

Auto Provisioning:

Automated provisioning, also called self-service provisioning, is the ability to deploy an information technology or telecommunications service by using pre-defined procedures that are carried out electronically without requiring human intervention.

VM Ware:

VMware is an operating system that sits directly on the hardware and is the interface between the hardware and the various operating system. It expands the hardware, from the users point of view, to many different independent servers all with their own processors and memory. These virtual servers cannot be distinguished from physical servers by the end users.

AWS:

AWS CloudFormation gives developers and systems administrators an easy way to create and manage a collection of related AWS resources, provisioning and updating them in an orderly and predictable fashion.

Puppet Enterprise provides support for working with Elastic Compute Cloud (EC2) virtual machine instances using Amazon Web Services. Using the puppet node_aws sub-command, you can create new machines, view information about existing machines, classify and configure machines, and tear machines down when they’re no longer needed.